How do I book a stay?
Open any stay, pick your check-in and check-out dates on the availability calendar, choose the number of guests and click Reserve. Enter your details, choose a payment option and you are done — you will receive an email right away.
What payment options do you accept?
You can pay online through Razorpay (UPI, debit/credit cards, netbanking and wallets) for instant confirmation, or send a booking request and pay by UPI or bank transfer. Manual-payment bookings are confirmed once we receive the payment.
What are the check-in and check-out times?
Standard check-in is from 12:00 PM and check-out is by 11:00 AM, unless the property page says otherwise. Early check-in or late check-out may be possible on request, subject to availability.
Is the price per person or for the whole home?
Prices are per night for the whole home, for the number of guests mentioned on the property page. Some homes charge a small fee per extra guest beyond the base occupancy; this is shown clearly before you pay.
Are meals included?
Home-cooked meals can be arranged by the host family on request and are usually paid directly to the hosts. Mention your preferences in the special requests box while booking.
Can I cancel my booking?
Yes. Please see our Cancellation & Refund Policy for timelines and refund amounts. Write to us with your booking reference to cancel.
Do I need an ID?
Yes, every adult guest must carry a valid government photo ID (Aadhaar, passport, driving licence or voter ID). Foreign nationals must carry their passport and visa.
Is there mobile network and internet?
Most of our stays have 4G mobile coverage from major networks. Specific amenities are listed on each property page. Village stays are a great chance for a digital detox too!
Are the stays suitable for children and elderly guests?
Yes — our homes are family homes. If you have specific needs (ground-floor room, Indian/Western toilet, etc.) please mention them while booking or contact us beforehand.
How do I reach the property?
The exact address, location pin and host contact are shared after your booking is confirmed. We can also help arrange local pickup on request.
Still have a question? Contact us.