Last updated: 7 November 2026
These Partner Terms apply to property owners and hosts ("Partners") who list accommodation on GoGaaon through https://partner.gogaaon.com. The platform is operated by GoGaaon ("GoGaaon"). By creating a partner account you agree to these terms, our Terms & Conditions and Privacy Policy.
1. Eligibility and listing
- You must be at least 18 years old and either own the property or have the right to rent it out.
- You are responsible for any local registrations, licences or permissions needed to host guests, and for following local laws, including guest registration requirements.
- Your listing must be accurate: real photos, honest description, correct location, amenities, capacity and prices.
2. Approval
Every new listing, and every significant change to a live listing (description, rooms, location or photos), is reviewed by GoGaaon before it is shown to guests. GoGaaon may approve, ask for changes, or decline a listing at its discretion, and may hide or remove listings that receive serious complaints or break these terms.
3. Prices, availability and bookings
- You set your nightly prices and keep your calendar up to date. Bookings made through GoGaaon for available dates are binding.
- If you take bookings elsewhere, block those dates on GoGaaon to avoid double bookings.
- Cancelling a confirmed guest booking should happen only in genuine emergencies. Repeated host cancellations may lead to suspension.
4. Payments and commission
- Guests pay GoGaaon. GoGaaon keeps a commission of 12% of the booking total (or the rate agreed with you in writing) and pays the rest to you.
- Payouts for completed stays are made every 15 days to the UPI ID or bank account in your profile, after deducting the GoGaaon commission.
- Guest refunds follow the GoGaaon Cancellation & Refund Policy. When a refund applies, your payout for that booking is adjusted in the same proportion.
- You are responsible for your own income tax and, if applicable, GST on your earnings. Please keep your PAN and bank details up to date in the partner portal.
5. Hosting standards
- Provide clean rooms and bathrooms, fresh linen, safe drinking water and the amenities you listed.
- Be available (or have someone available) to welcome guests and help during their stay.
- Treat every guest with respect, without discrimination, and keep them safe.
6. Guest data
Guest details shared with you may be used only to host that booking. Do not contact guests for marketing or share their information with anyone else.
7. Suspension and termination
You may close your account at any time once upcoming bookings are completed. GoGaaon may suspend or end a partner account for false information, safety issues, repeated complaints or breach of these terms. Earnings for completed stays will still be paid.
8. Liability
You are responsible for your property and for any harm caused by your negligence. GoGaaon is a booking platform and is not liable for events at the property beyond what the law requires.
9. Contact
Questions? Write to manisha@matrishsolutions.com.